Every Ekolog shipment starts the same way: a customer logs into the Customer Portal and creates a shipment request. From there, the process is designed to remove guesswork for both the customer and our operations team.
The request lands on the operations dashboard, where a dispatcher assigns a driver and vehicle suited to the cargo. Once the driver accepts the trip, live GPS tracking begins automatically.
Customers can monitor the shipment in real time — location, ETA and route history are all visible from the portal — right up to electronic delivery confirmation and a generated trip report.
This structure, Login → Request → Dispatch → Tracking → Delivery Confirmation → Report, is what allows Ekolog to offer consistent visibility on both single shipments and recurring distribution programs.
